In recent years, large companies have increasingly focused on their customers. In many cases, computer says no is largely a thing of the past and purple crocodiles can only be seen with governments. If you want to put your customer first, you have to pay a lot of attention to customer relationship management (CRM) and all the software that comes with it. Which CRM trends are waiting for us in 2020?
Removing a review from Google is possible in some cases and in other situations it becomes quite difficult to do this. It is therefore mainly dependent on the situation. Do you want to delete a Google review that you have posted yourself or do you want to delete a review posted by someone else about you? Here you can read everything about the removal of Google reviews, the rules of Google and your options as a recipient of a negative review in 2020.
Use content marketing for recruitment? Hell yes! It is the perfect way to get the attention of your ideal candidate. How it works? As usual with recruitment marketing: make yourself visible and relevant. And because you want to reach potential employees, LinkedIn, Google and Facebook are important channels. In this article you can read all the ins and outs about content for recruitment marketing.
Start web shop? This is how you start a web store in boxer shorts! Do you want to start a webshop? But you don't know exactly where yet? What do you think of boxer shorts? In this article we explain why this is the ideal (starting) item. In addition, we provide tips to make your slip shop a success! And yes, these tips can of course also be applied to another product. 😉
Consumers today use all kinds of devices and channels together. The purchase of, for example, a laptop online involves different contact moments. Entrepreneurs and marketers often do not have a good view of this customer journey, so they miss out on many opportunities. With the Touch-Tell-Sell model from DQ&A you can convert customer insights into efficient marketing. So that you can efficiently find new customers and retain existing customers. Core of the story? Really want to understand your customer.
Recent market research has shown, not for the first time, that wanting to increase their customer focus is always at the top of the wish list of companies in almost all sectors. Putting the customer at the center of everything you do; it sounds simple, but the experienced entrepreneur will know that it can still be ugly in practice. However, the wish is not crazy: after all, practice shows time and again that companies that perfect their customer focus are the ultimate buyer. But how do you do that, increase your customer focus? We help you on your way with five practical tips.