Data Recovery: what, why and how exactly?
A crashed computer is every entrepreneur's nightmare. Especially if you store files locally and you have lost files. This is not only a big problem for entrepreneurs, but also for consumers the loss of important documents or personal photos is a minor disaster. If you search for 'recover files', you will quickly find services that offer 'data recovery'. What this is exactly, how data recovery works and what the costs are, we explain in this article.
What is data recovery?
'Data Recovery' is the English word for 'Data recovery'. This pretty much covers it all: when we speak of data recovery, we mean the recovery of lost data on media carriers. By media carriers we mean, for example, hard disks or USB sticks.
Often the data is still on the carrier, but the user can no longer access this data. Therefore, a detour must be found to restore the data.
Nowadays files are more and more complicated. As a result, it can be disastrous for files if a few bits are changed. It can make a file completely unreadable. We then speak of data loss.
Data loss can easily occur. Older hard drives, for example, suffer from this because the read and write heads no longer function properly. Bumping against the computer case or dropping the hard disk can also cause problems.
In addition, there are deliberate attacks to damage data on purpose. For example, there are viruses that erase or corrupt files, for example. Even more annoying is if a file is encrypted (for example by means of ransomware). Files cannot be recovered in all cases.
When do you need data recovery?
You probably don't think about data recovery until it's already too late: when files are no longer accessible, damaged or even lost. Often computer users try to retrieve data themselves, but in almost all cases this fails. This may be because, for example, a hefty price tag is presented if the data actually has to be restored. Only scanning for lost files is then free.
Data recovery is a profession in its own right. Of course you want your files back quickly. Although (paid) software is available, it is a better idea to call in a specialist. Data Recovery Netherlands is a well-known specialist in this field in our country.
Be sure to hire a specialist if:
- The hard drive makes a ticking or clicking sound;
- There are many defective sectors on the hard drive;
- There are SMART errors to read;
- The BIOS no longer recognizes the drive;
- There is physical damage to the drive;
- A component stopped working properly;
- The computer can no longer be restarted.
The cost of data recovery
The cost to recover data depends on the provider. It also depends on whether data needs to be retrieved software or physically. When physically recovering data, the carrier must be tampered with. Because this is a complex process that takes many hours, it is more expensive than a software solution. A software recovery often starts at a price of 100 euros. A physical recovery often costs more than 500 euros.
The price of data recovery depends not only on the type of recovery, but also on the cost of parts. For example, in physical recovery, heads must be repaired. For this, parts have to be 'transplanted'. These parts must of course be in stock, so a supplier buys them constantly and has a lot of expenses. This is reflected in the price for recovery.
A good supplier has the right software, enclosed spaces (so that no dust gets to the parts), experienced engineers and the right tools. All these things cost money. As a result, data recovery is not cheap. Nevertheless, it can be worthwhile if you really want to retrieve important (administrative) documents.
That's how it works
First of all, you register the case via the provider's website. You will then receive a confirmation if the case has been successfully registered. Often you will be called for an explanation. Then you send the defective data carrier. Some providers have a physical delivery point.
Once the data carrier is received, it is diagnosed. The problem is then identified and a solution is proposed. The provider then sends a quote with the type of damage, the possible solution, the estimated time and the exact costs for the recovery of the data carrier.
During this process, pay close attention to the price stated on the quotation. Some providers offer a solution on a 'no cure, no pay' basis. This means that you do not have to pay if no solution is offered.
Often at the end of the process you will get a filelist of all recovered data. It states exactly which files have been recovered. This determines whether the recovery has been successful. After approval of the list, this data is usually delivered on an external hard drive. This drive is password protected. You will receive this password by e-mail. This way your data remains safe.
Find a data recovery specialist? You have to take this into account
Are you looking for a data recovery specialist? First check the reputation of the provider.
Check whether the specialist has certificates. A good example of such a certificate is ICT Waarborg. This ensures that the provider meets the quality standards, and that you can get help if something goes wrong in the process.
Check if the provider can recover data from SSD drives. Not every carrier can do this, as the drives are very thin and it is difficult to get to the physical drive. A vendor unfamiliar with SSD can permanently damage the drive.
Can the provider solve all kinds of problems? Data recovery requires a lot of expertise. Recovering data from the SD card of a water damaged camera requires a different approach than retrieving data from a laptop.
And of course the most important: good customer service. Because data recovery is quite personal (it concerns your sensitive files), a good customer experience is important. Have not all files been found yet? Then perhaps a deeper search is necessary. Or, if the files are really gone, the provider can often give tips to make backups so that this doesn't happen next time.
A good IT person is a must for every company for these reasons. Want to know how to find a good IT person? Then read this article.