A crashed computer is the nightmare of every entrepreneur. Certainly if you save files locally and you have lost your files. This is a major problem not only for entrepreneurs, but also for consumers the loss of important documents or personal photos is a minor disaster. If you search for 'retrieve files', you will soon find services that offer 'data recovery'. What this is exactly, how data recovery works and what the costs are, we explain in this article.
What is data recovery?
"Data Recoveryis the English word for "data recovery." This nicely covers the load: when we speak of data recovery, we mean the recovery of lost data on media carriers. Media carriers include, for example, hard disks or USB sticks.
Often the data is still on the carrier, but the user can no longer access this data. Therefore a detour must be found to restore the data.
Nowadays, files are becoming increasingly complex. Therefore it can be disastrous for files if a few bits are changed. It can make a file completely unreadable. We speak of data loss.
Data loss can just happen. Older hard disks, for example, suffer from it because the read and write heads no longer function properly. Also bumping into the computer case or dropping the hard disk can cause problems.
In addition, there are deliberate attacks to deliberately damage data. For example, there are viruses that delete or corrupt files, for example. Even more annoying is when a file is encrypted (for example by means of ransomware). Files cannot be retrieved in all cases.
When do you need data recovery?
You probably only think of data recovery when it is already too late: when files are no longer accessible, damaged or even lost. Computer users often try to retrieve data themselves, but in almost all cases this fails. This may be because, for example, a hefty price tag is presented if the data actually has to be restored. Only scanning for lost files is then free.
Data recovery is a profession in its own right. Of course you want your files to be back soon. Although (paid) software is available, it is better to hire a specialist. Data Recovery Netherlands is a well-known specialist in this country.
Certainly call in a specialist if:
- The hard disk makes a ticking or clicking sound;
- There are many defective sectors on the hard disk;
- SMART errors can be read;
- The BIOS no longer recognizes the drive;
- There is physical damage to the disk;
- A component no longer worked properly;
- The computer can no longer be restarted.
The costs of data recovery
What it costs to retrieve data depends on the provider. It also depends on whether data must be retrieved by software or physically. When physically retrieving data, the wearer must be tinkered with. Because this is a complex process that takes many working hours, it is more expensive than a software-based solution. Software recovery often starts with a price from 100 euros. A physical recovery often costs more than 500 euros.
The price of data recovery does not only depend on the type of recovery, but also on the costs for parts. For example, physical recovery requires headers to be recovered. For this, parts must be 'transplanted'. These parts must of course be in stock, so a supplier constantly buys them in and has a lot of costs. This is reflected in the price for recovery.
A good provider has the right software, enclosed spaces (so that no dust gets into the parts), experienced engineers and the right tools. All these things cost money. Data recovery is therefore not cheap. It can nevertheless be worthwhile if you really want to retrieve important (administrative) documents.
That's how it works
First of all you register the case via the website of the provider. You will receive a confirmation if the case has been successfully registered. Often you will receive a call for an explanation. You then send the defective data carrier. Some providers have a physical delivery point.
As soon as the data carrier is received, it is diagnosed. The problem is then determined and a solution is proposed. The provider then sends a quote with the type of damage, the possible solution, the estimated duration and the precise costs for the recovery of the data carrier.
Pay close attention to the price stated on the quotation during this process. Some providers offer a 'no cure, no pay' solution. This means that you do not have to pay if no solution is offered.
At the end of the process you often get a file list of all recovered data. It states exactly which files have been retrieved. This determines whether the recovery has been successful. After approval of the list, this data is usually supplied on an external hard drive. This disk is password protected. You will receive this password by e-mail. This way your data stays safe.
Find a data recovery specialist? You have to take this into account
Are you looking for a data recovery specialist? First check the supplier's reputation.
Check whether the specialist has certificates. ICT Waarborg is a good example of such a certificate. This ensures that the provider meets the quality standards and that you can get help if something goes wrong in the process.
Check whether the provider can retrieve data from SSD disks. Not every provider can do this because the disks are very thin and it is difficult to access the physical disk. A provider who is not familiar with SSD can permanently damage the drive.
Can the provider solve all kinds of problems? Data recovery requires a lot of expertise. Retrieving data from the SD card of a camera with water damage requires a different approach than retrieving data from a laptop.
And of course the most important thing: good customer service. Because data recovery is quite personal (it concerns your sensitive files), a good customer experience is important. Are not all files found yet? Then perhaps a deeper search is needed. Or, if the files are really gone, the provider can often give tips for backing up, so that this does not happen next time.
A good IT person is a must for every company for these reasons. Want to know how to find a good IT person? Then read this article.