How do I remove an Amazon review?

With the arrival of Amazon to the Netherlands, the importance of Amazon reviews is also increasing. Amazon is already selling more online in the Netherlands than the Media Markt, for example, and has recently added iDEAL. The expectation is that Dutch retailers and web shops will feel the power of Amazon. The only solution? Participate. And then you need good Amazon reviews. But what if you get one instead of four or five stars? And what if the message also completely destroys your product? Certainly if you have done everything to deliver a good product, such a bad review can be very sour. You can feel that in your turnover. You prefer to adjust or remove the review, but how do you do that?
Called reviews or reviews are an important tool for Amazon to give shoppers a better user experience. As a consumer on Amazon, you can immediately see which product is popular and which is less valued. That is why Amazon is encouraged to leave a review. From a total edition of € 50 you can leave an Amazon review. As an assessment in text, but also as a video. Digital downloads that you purchase for free are not eligible for a review. You do not have to have purchased the product for which you want to review on Amazon. And note: you can only give a review 48 hours after you have purchased a digital item. But what if you want to change it afterwards?
As a customer, have you given a review on a product yourself? You can do this again edit or delete in your Amazon profile. Often problems with products can be solved by contacting the seller: give them the chance to correct the error. It may well be that the problem was unknown and the seller is grateful for the opportunity to improve his service.
Unfortunately. A bad product review on Amazon cannot be removed as an online seller. You now have two options:
Sometimes you get a bad review and you don't understand a thing. The content of the review is not about your product at all. This is a review about something completely different. It could be the Amazon service or the service you provided, perhaps an email they received or the package service. Sometimes customers also just complain. If it is the case that the review has nothing to do with the product itself, you can report this to Amazon. Note the following four things to have the Amazon review removed:
Humor is allowed:
The easiest solution is to make the bad Amazon review disappear between good reviews. The average consumer expects a bad review from time to time, but it is unnatural if there are only positive reviews. So make sure you have enough positive reviews.
Ask all your customers if they are willing to leave a review. If necessary, link a chance of winning for a free product. A few dozen positive reviews ensure that that one negative review disappears into the background. If you have had few customers, that is of course more difficult. Another possibility is to select a group of people who can test your product in exchange for an Amazon review. Free of course, because that alone provides a positive review! Please note that they can already write reviews on Amazon.
Get started seriously with review marketing? Read here how important reviews are, what you do exactly, 8 practical tips for dealing with negative reviews and advice from Koninklijke Horeca Nederland on review blackmail.
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Where can you contact Amazon to have a review removed?
Hey JeBoi, if you want to approach Amazon directly and you have taken the above into consideration, you can reach them at reviews-help@amazon.nl.