If you want to start your own webshop, you will soon find it: business one send package. It takes too much time and money to be at the post office every day with dozens of boxes. That is why it is better to choose a fixed shipping service that takes care of shipping.
Choose the right provider
Smaller owners web shops probably don't find it difficult to walk to the post office occasionally to deliver a package, but as the web shop grows, with thousands of packages a day that doesn't matter anymore. It is then important to choose the right provider to take care of the shipment.
It is important to choose a provider that is not only fast, flexible and reliable, but also has the automation in order. Try to find a provider with the lowest possible margin of error. This is difficult to assess on the outside. So you could ask other entrepreneurs about their experiences with a certain provider.
The shipping fees
The shipping costs are often important when choosing a provider. Do not think too lightly about shipping costs: before 60 percent of online buyers, shipping costs are the biggest disadvantage of buying online. As an entrepreneur, it is nice to include the shipping costs in the price.
Many Dutch web shops to advertise with it: “Free shipping from (an amount) euros!” The shipping costs are then already included in the price of the product. It would not be possible to take on all shipping costs as a webshop. Passing on the shipping costs does have a disadvantage: in price comparators, the webshop emerges as an expensive website. A few entrepreneurs have found a solution: they only increase shipping costs from a certain amount. That way the prices don't have to go up.
Negotiating with providers
Shipping services have an interest in transporting as many packages as possible. They don't like to drive around with half-empty vans. As an entrepreneur, you can make optimum use of this situation. It offers scope for negotiating the agreements that apply and especially the price.
For example, if you are already on the route with a particular provider, you can get a discount. And don't forget that in addition to the major suppliers DHL, PostNL and UPS, there are also smaller (and sometimes cheaper) shipping services, such as Sandd, SelektMail and Selektvracht. It is wise to compare these carriers. This is possible on CheapCargo, for example.
Think about returns in advance
The 'distance buying' law allows customers to return a product within two weeks. These returns cost a lot of money if you don't think about it in advance; they must be processed and the administration must be made correct again.
You can choose to send the customer to the post office yourself to return the package. In some cases it is also an option to have a courier visit the customer. The customer is more likely to make a purchase if a product can be returned quickly, easily and free of charge.
Prevent theft and fraud
Prevent fraud and theft by requiring a signature on receipt. That way you know for sure that the package has been delivered. Another option is to have the carrier only delivered to the home address. The package will then not reach the neighbors. Finally, you can also send packages cash on delivery. The recipient then pays the postman upon receipt.