The power of silos for digital transformation
One hundred percent of your digital success depends on your organization. However, the biggest misconception in digital transformation is that all silos must go; sometimes they just work better than just putting everything together. Once you realize that silos have certain values and strenghts, you can build an organization that is able to create digital products your customers continuously love to use.
When developing digital products such as a platform or a webshop, the experience your customer has with your digital product, is central. It must be personalized, relevant and extremely friendly to use in order to generate more online sales and improve services.